Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Greenarys. We are committed to delivering your eco-friendly products safely and efficiently. Please review our Shipping Policy for information regarding order processing, shipping timelines, and delivery.

Order Processing

  • Orders are typically processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During peak seasons, sales events, or unforeseen circumstances, order processing may take additional time.

Shipping Coverage

We currently ship across most locations in India through trusted courier partners.

If your location is not serviceable by our courier partners, we will contact you regarding alternative arrangements or order cancellation.

Delivery Timeline

Estimated delivery timelines:

  • Metro Cities: 3–7 business days

  • Tier 2 & Tier 3 Cities: 4–10 business days

  • Remote Areas: 5–12 business days

Please note that these are estimated delivery times and may vary depending on location, courier performance, weather conditions, public holidays, or other factors beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

From time to time, Greenarys may offer free shipping promotions on selected orders or order values.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where available).

You can use the tracking information to monitor the status of your shipment.

Delivery Delays

While we strive to ensure timely delivery, Greenarys shall not be held responsible for delays caused by:

  • Courier service disruptions

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Government restrictions

  • Incorrect or incomplete shipping information provided by the customer

Incorrect Address Information

Customers are responsible for providing accurate shipping details.

If an incorrect address or contact number is provided, Greenarys shall not be responsible for delays, failed deliveries, or additional shipping charges incurred.

Damaged or Incorrect Deliveries

If you receive a damaged, defective, missing, or incorrect product, please contact us within 48 hours of delivery.

To support your claim, please provide:

  • An uninterrupted unboxing video

  • Clear photographs of the product

  • Photographs of the packaging and shipping label

  • Order number

Claims submitted without the required evidence may not be eligible for replacement or refund.

Please refer to our Return & Refund Policy for detailed information.

Order Cancellation

Orders may be cancelled before dispatch.

Once an order has been shipped, cancellation requests cannot be accepted.

Contact Us

For shipping-related questions or assistance, please contact us:

📧 Email: contact@greenarys.com

📱 WhatsApp: +91 7800556655

🌐 Website: www.greenarys.com

Thank you for choosing Greenarys and supporting sustainable living.

Small Changes. Big Impact. 🌱